Terms & Conditions

If you continue to browse and use this website you are agreeing to comply and be bound by the terms and conditions of use which together with our privacy policy govern Nick Young Tractor Parts relationship with you in relation to this website.

The term Nick Young Tractor Parts refers to the owner of the website whose registered office is Unit 2 Air Ministry Site, Caistor Road, Holton Le Moor, Caistor, Lincolnshire, UNITED KINGDOM.

The term "you" refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
• You may not create a link to this website from another website or document without Nick Young Tractor Parts prior written consent.
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

Any other questions?

If you have any questions on any aspect Nick Young Tractor Parts website please click here to contact us

Delivery

We use a variation of The Royal Mail, Parcelforce, UKmail, TNT and DHL to ship items, therefore all delivery times given are only estimates. We therefore cannot be held responsible for delays by the courier / postal service or for any consequential losses you may suffer if the delivery is not on time for whatever reason.

Shipping charges are calculated based on the type of goods ordered and applied on checkout and we always try to find the best and most cost affective form of shipping. Any items we ship will be securely packaged for delivery based on what we are sending. We are unable to ship all types of engine coolants, engine and transmission oils.

If your order is returned to us undelivered due to the fault of the receiver, then the receiver will be responsible for the re-shipping charges.

If you wish to track a order made, please contact us and request a tracking number. We will be happy to supply this and can assist if necessary in tracking them. Nick Young Tractor Parts Ltd recommends that someone is present at the delivery address to sign and check for the parcel.

Orders sent to a non card registered address are sent at the customers liability due the higher risk of a third party obtaining your order when sending to a third party address.

In some cases, we reserve the right to change the shipping option in case of certain items not being in stock. This will only be done where a cheaper delivery is necessary.

Once goods are delivered and signed for they become your responsibility. No Claims for goods damaged in transit can be accepted after goods have been signed for. If in the unlikely event that your order is damaged or lost in transit, a replacement order will be issued. If we cannot supply an identical order we will post a credit on your account to use at a later date.

UK Customers

Orders are usually dispatched within 1 – 5 days. Please allow up to 10 working days in busy periods such as Christmas. Delivery times can vary but as a rough guide please allow 10 working days for Royal Mail deliveries, 1 – 2 working days for courier deliveries. Please also be aware that deliveries to offshore may take longer i.e. Eire, Northern Ireland, Isle of Wight, Isle of Man and the Scottish Highlands.

In the unlikely event that your goods do not arrive within these times, please contact us via telephone or email to confirm your order has been shipped and that we have the correct delivery address.

Unfortunately parcels can not be declared lost in post until 10 working days have elapsed from the shipping date. We therefore cannot replace your order until the courier or postal services have confirmed that your parcel has been lost/damaged.

Overseas Customers

Orders are usually dispatched within 1 - 5 working days. Please allow up to 10 working days in busy periods i.e. Christmas. Delivery times can vary but as a rough guide please allow 21 working days for Royal Mail deliveries, 1 - 5 working days for courier deliveries. Please also be aware that deliveries to distant locations may take longer.

In the unlikely event that your goods do not arrive within these times, please contact us via telephone or email to confirm your order has been shipped and that we have the correct delivery address.

Unfortunately parcels can not be declared lost in post until 21 working days have elapsed from the shipping date. We therefore cannot replace your order until the courier or postal services have confirmed that your parcel has been lost/damaged.

It is your responsibility as the customer to pay all applicable customs fees and taxes for your country. If you refuse to pay these charges then your order may be abandoned and you will lose your goods as well as your money. These taxes are only applicable for non UK and non European Union countries.

Cancellations and Returns

If, for whatever reason, you wish to cancel your order please let us know as soon as possible. Once an order has been dispatched we are unable to cancel. Please do not refuse to accept delivery of an order as a way of cancellation. If delivery of an order is refused the goods will be returned to us by our carriers. We will be charged for this return and we will deduct these charges, plus handling charges, from any refund amount.

Under the Consumer Protection (Distance Selling) Regulations 2000 you have a statutory right to cancel your order and receive a full refund if, for any reason, you are not entirely satisfied with your purchase or the goods are faulty or damaged. You must notify us within 7 (seven) working days of receiving the Products. Items must be returned in their original condition and packaging. If the returned items are not in a resalable "as new" condition a refund may not be possible. If items are missing from your order, please notify us as soon as possible. This regulation only covers countries that are member states of the EU. If you are ordering from a member state of the EU other than the UK please check you countries regulations on Distance Selling as this may vary. If you are ordering from a country that is outside of the member states of the EU this regulation is not applicable, but we will do our best to adhere to these guidelines in the way your returns are dealt with.

You have the right to return any item ordered, for no reason and without penalty for a refund. This excludes special order items. If you are returning an item under Distance Selling, you are responsible for the return shipping costs.

Non-stock or special order items that are being returned will be subject to a handling charge of 15%. This does not apply to faulty or damaged items and normal stock items.

Goods must be returned to our head office within 14 days of notifying our sales team. Returns are sent at your own expense. Nick Young Tractor Parts Ltd recommends that you return goods with proof of posting. We cannot accept responsibility for parcels lost in transit when being returned to us. Nick Young Tractor Parts Ltd will only refund the costs of postage where the item returned is faulty or incorrectly supplied.